Springdale
Last updated: 17 Oct 2026
You can easily cancel your order directly from your "My Orders" page as long as the order status is in 'Order Placed', 'Confirmed', or 'Packed' state. Once an order is shipped, it cannot be cancelled.
Upon successful cancellation, the product stock is automatically restored in our inventory, and a confirmation email is triggered to you and the admin.
Since we deal with live plants, if you receive a severely damaged plant due to transit issues, please report it to our customer support within 24 hours of delivery with photographic evidence for review and appropriate resolution.